In return for the fees payable by the client (or by a third party on their behalf), Ing Coaching agrees to provide the service in accordance with the terms and conditions set out below.
The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
Client May cancel appointment up to 24 hours prior to commence of the appointment with full refund, failure to notify will incur full payment.
In exceptional circumstances Ing Coaching may need to rearrange a coaching session; in these circumstances Ing Coaching will use reasonable endeavours to provide a mutually satisfactory alternative appointment the client..
Any abuse or inappropriate language or behaviour will result in immediate termination of the session with no refund.
Coaching is not psychological counseling or any type of therapy, and should not be construed as such.
There may be occasions when Ing Coaching may recommend to the client that they seek an alternative service more suited to their current needs. In this event Ing Coaching will fully discuss the reasons for the recommendation with the client. It is the client’s sole responsibility to decide whether to follow the recommendation and Ing Coaching does not accept any liability for the outcome of any decisions the client chooses to make.
ING coaching will not share or discuss any information disclosed by the client unless required by law.
Acceptance of these terms binds the client to confidentiality about the coaching process. Ing Coaching will respect the client’s privacy and seek written permission before disclosing they are a client. All documentation and information relating to the client will be held according to the Data Protection 2018, except as require
d by law.